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Legal

Terms of service

Last updated

  1. Who we are

    AirTag History is operated by RAZVOJ PROGRAMSKE OPREME IN DIGITALNO SVETOVANJE, GREGA KEŠPRET S.P. (short name GREGA KEŠPRET S.P.), a sole proprietorship registered in the Slovenian Business Register (registration number 7575394000), Preloge 5, 1211 Ljubljana, Slovenia. We are not registered for VAT. You can reach us at [email protected]. “We” and “us” in these Terms mean that operator.

  2. Agreement

    These Terms of service govern your use of the AirTag History website and service. By creating an account or using the service, you agree to them and to the Data privacy policy. If you do not agree, do not create an account or use the service.

  3. Eligibility and accounts

    AirTag History is not directed at children under 16. You must provide accurate account details, keep your password and account access secure, and tell us promptly if you believe your account has been used without permission.

  4. The service

    AirTag History turns location reports for AirTags and supported Find My accessories registered to the Apple ID you connect into a timestamped history. Apple’s Find My network and its availability are outside our control. AirTag History is independent of Apple, and Apple’s terms continue to apply to your use of its products and services.

    What you pay for is recording time: the period during which we collect new location reports for your items. Everything recorded stays yours to view after that period ends. Apple keeps no history of its own, so nothing that moves while recording is stopped can be filled in later.

  5. Free window

    When you first connect your Apple ID, you get 7 days of recording free of charge, once per account. When the free window ends, recording stops until you buy a pass or subscribe. Your history is not deleted.

  6. Passes and subscriptions

    • Passes (Track, The Move, Long-haul) are one-time payments for a fixed number of days of recording, shown before you pay. They do not renew. If you already have recording time when you buy a pass, the pass starts when that time ends, so no days overlap.
    • Always On is a subscription, billed monthly or yearly. It starts when you subscribe and renews automatically at the end of each period, charging the payment method you saved, until you cancel. You can cancel at any time from the Billing page (“Payments & invoices”). Cancelling stops future renewals; you are not charged again, and recording continues until the end of the period you have already paid for.

  7. Prices and payment

    Prices are shown on the Billing page and on the checkout page before you pay: in euros if you are in a country that uses the euro, and in US dollars everywhere else. The amount is the same number in either currency, and a subscription keeps the currency it started in. We are not registered for VAT, so no VAT is added to the price you see. Payments are processed by Stripe; we do not see or store your full card details. Your receipts and invoices are available from “Payments & invoices” on the Billing page.

    We may change the price of Always On. We will tell you by email at least 30 days before a new price applies to your subscription, and it will apply only from your next renewal after that notice. If you do not accept it, you can cancel before then.

  8. Capture guarantee and refunds

    If a pass does not record a usable route for your items, you can ask for a full refund within 7 days after the pass ends by emailing [email protected]. You keep any report and history already produced.

    A refunded pass ends when the refund is issued, and recording under it stops. Your history remains available.

    If you have a pass queued behind other recording time and have not started using it, you can ask us to cancel it for a full refund.

  9. Your right to withdraw (EU and UK consumers)

    If you are a consumer in the European Union or the United Kingdom, you have the right to withdraw from a purchase within 14 days of buying it, without giving a reason. To withdraw, send us a clear statement by email to [email protected] — for example: “I withdraw from my purchase of [pass or subscription] bought on [date], account email [email].” Sending it before the 14 days end is enough.

    We refund the full amount you paid, even if recording has already started. Withdrawing ends the pass or subscription, and recording under it stops; the history already recorded stays yours. We refund using the payment method you used, within 14 days of receiving your statement.

    This does not limit the capture guarantee above, or any other right you have under the law of the country where you live.

  10. Acceptable use

    AirTag History is for tracking belongings, not people. You may use it only for AirTags and supported Find My accessories registered to the Apple ID you connect. You must not:

    • use the service to track, monitor, harass, or endanger another person;
    • circumvent Apple’s unknown-tracker safety features or use an item that is not yours;
    • use the service unlawfully or in a way that infringes another person’s rights; or
    • interfere with, probe, or attempt to gain unauthorised access to the service or its infrastructure.

    Our Acceptable Use policy is part of these Terms.

  11. Your data

    You retain the rights you have in your AirTag and supported Find My accessory location history. You give us the limited permission needed to process it to provide and secure AirTag History, as described in the Data privacy policy.

  12. Service changes and availability

    AirTag History is an early-stage service. We may change, suspend, or discontinue a feature when reasonably necessary to operate, secure, or improve it. We do not promise that the service will always be available, uninterrupted, or suitable for a particular purpose.

    If we discontinue the service, or a change stops it recording for you, we will refund the unused part of any pass or subscription period you have paid for, in proportion to the days left.

  13. Ownership

    AirTag History and its original software, design, and content belong to us or our licensors. These Terms do not give you permission to copy, modify, sell, or use them beyond what is needed to use the service.

  14. Disclaimer and liability

    The service is provided on an “as is” and “as available” basis. To the extent permitted by law, we do not guarantee that a location report will be received, accurate, complete, or available at a particular time. Nothing in these Terms limits rights or liability that applicable law does not allow us to limit.

  15. Suspension and termination

    We may suspend or end access to the service if you breach these Terms, create a security risk, or use the service unlawfully. You may stop using the service at any time.

    If we end your access for a reason that is not your breach of these Terms, we will refund the unused part of any paid pass or subscription period, in proportion to the days left.

  16. Changes to these Terms

    We may update these Terms as the service changes. We will post the revised version here and update the date at the top of this page. Continuing to use AirTag History after an update means you accept the revised Terms. A change does not affect a pass you have already bought. If you have an Always On subscription, we will email you at least 30 days before a change that affects it takes effect, and you can cancel before then.

  17. Governing law

    These Terms are governed by the law of Slovenia. If you are a consumer, this does not take away the protection of the mandatory law of the country where you live, and you may bring a claim in the courts there.

    We do not take part in any alternative dispute resolution scheme. If you have a complaint, please email us first and we will try to resolve it with you directly.

  18. Contact

    Questions about these Terms: [email protected].